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[Prime Needs]

The Prime Needs

Ease of Use

Can people find what they want?

Can viewers move through your site without losing track of where they are?

Can viewers get a clear and immediate understanding of your product and service?

Compatibility

Making it possible for all viewers to access your data is important.

Most Internet users do not use a "State Of The Art" browser,  let alone is Microsoft Internet Explorer the only browser, plus not all computers are high-end Pentium class machines. To make it worse, only about 13% of users are on high speed connections most are still on dial-up connections.

TV commercials are not made that say "your TV can't be older than 60 days to see this"; radio doesn't announce that the next spot is best heard only in surround sound.  But there are many Web Sites that virtually proclaim advanced requirements before the user can view or 'enjoy' the visit. Since all browsers will display the same page differently, the problem is complex.

We create sites that can be used by any browser. This translates into more users that can view your content. This will present your company in the better light: that you want their business and understand their needs.

Performance

Performance can be measured by how long it takes to load your home page and navigate the site. An easy snare is to be on the very edge of technology with loads of graphics, audio, video and motion. Why a snare? Simple, because most users still get their information from the Internet with analog modems. By keeping your pages smaller, you provide pages that people will wait to see the first time and return to again and again to hear your message and learn more about your products and services. This is one way to makes your site STICKY.

The larger graphics, sound and motion can be offered to viewers as an option without slowing the opening pages to the typical viewer. This is particularly important when you are offering your site to users with very broad connection speed capabilities.

We can and do build very rich media sites, but we do so with graphics that load quickly. We can break up large blocks of data with designs or structures that are easy to use and maintain. Thus, you achieve high performance with a lower bandwidth requirement.

Content

Content is King but it is not the only thing of importance on the list. Your site needs to be far more than what you publish on a tri-fold brochure.

We create Sites that can be used by viewers not knowledgeable in your business. Content must be representative of your business, but not strangle the user. All viewers should be able to navigate through your site to locate that which they want or need.

We avoid the dead ends and under construction frustrations that upset most viewers and present your company as one that knows what they are doing.

Bandwidth

Bandwidth is sometimes referred to as the pipe between you and who you are communicating with. The bigger the pipe, or the greater the bandwidth, the faster you can communicate or exchange data.

As the weak link in a chain limits the weight it can hold before failure, the slowest point in your communication path dictates the speed of your communication.

The communication weak link can be anywhere along the path to your users computer. While the Internet continues to grow at an incredible rate, traffic (number of users) is increasing at a rate just greater or close to the rate of the increase in available bandwidth. With traffic and bandwidth increasing at the same rate, the appearance of high speed is diminished for the user, particularly those on dial-up connections.

For these reasons, hosting your site at a location with access to mega-bandwidth is becoming increasingly important. We offer collocation services that provide flexible and scaled access with our data throughput of up to 10Gb/s (10 Gigabits per second).

Simplicity

The time it takes to download your page or the 'Time To Content' is very important. Image may get your user's attention, but it is content and ease of use that get people to come back. This is what makes a site 'STICKY'.

If you have but one chance at a viewer, you must capture there attention within 5-6 seconds, no more. Slow-loading graphics will turn anyone off. If the page isn't fully visible in those few seconds, research shows the user will click away. If you are only delivering content to returning visitors, a clean easy to use site is far more important. Remember for either visitor the Time To Content is very important.

We build sites with all the graphics, motion and audio you demand, however, the point is only that 'rich' sites require bandwidth available to the user. If your target market is the consumer, you will need to take their connection speed into account when determining the 'richness' of the content of your site, particularly the home page.

Visual Appearance

It is not how you look, but how you do it that matters most on the Internet. Appearance is important, however, if the site is easy to use, performs well and is full of helpful and needed content, then appearance becomes less critical.

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